Introduction
India has become a major destination for multinational companies establishing Global Capability Centres (GCCs). But while the country offers a large talent pool, an established technology ecosystem and a wide range of commercial office markets, choosing the right location requires more than comparing rental rates.
A company building an AI and product engineering centre may prioritise access to specialised technology professionals. A financial services business may prefer a location with a strong banking ecosystem, while an engineering-focused organisation may look for an established manufacturing and research environment.
These differences explain why India’s GCC landscape is increasingly organised around specialised business hubs rather than a single dominant location.
According to JLL’s India GCC Guide 2026, Bengaluru accounts for approximately 34–39% of overall GCC activity, while Hyderabad has emerged as a major destination for healthcare and biotechnology operations. Pune has strengths in financial services and automotive-related capabilities, Chennai benefits from its engineering and manufacturing base, and Mumbai remains important for strategic banking and financial services operations.
The choice is also becoming more strategic as companies expand their Indian operations beyond traditional support functions into artificial intelligence, product development, research and global business leadership.
This guide compares India’s established GCC destinations and emerging alternatives, helping businesses understand where each location may fit best and what to evaluate before making a decision.
1. What Makes a City Suitable for a GCC?
Before comparing individual locations, it helps to define what a company should look for.
A city with a large technology workforce may be ideal for one GCC but less suitable for another that requires specialised financial, pharmaceutical or engineering expertise.
Similarly, a location with lower office rents may not deliver the lowest overall operating cost if recruitment takes longer or employees are difficult to retain.
A practical location assessment should consider seven factors.
Talent availability
Can the city supply the professionals required for the centre’s functions, experience levels and planned headcount?
Evaluate the availability of experienced employees as well as graduates, specialist skills and leadership talent.
Industry ecosystem
Does the city have an established presence in the company’s sector?
A strong local ecosystem can improve access to experienced professionals, specialised suppliers, professional networks and potential industry partners.
Operating costs
Compare salaries, recruitment expenses, office rent, maintenance, transport and other recurring costs.
Use total operating cost rather than rent or salary alone.
Infrastructure and connectivity
Assess airport connectivity, public transport, road networks, power reliability, digital infrastructure and the quality of commercial office buildings.
Recruitment and retention
A large workforce does not automatically mean that a company can recruit quickly. Evaluate competition for specific skills, compensation expectations and likely retention challenges.
Office availability
Check whether the market offers suitable premises for the intended team size, technical requirements, security arrangements and future expansion.
Long-term scalability
A location should support the centre’s planned development over several years. Companies should consider whether the talent pool, infrastructure and available office space can accommodate future growth.
These factors should be weighted according to the GCC’s purpose. For example, a technology centre may place greater emphasis on specialised engineering talent, while a shared services centre may prioritise process expertise, operating costs and workforce availability.
2. Best Cities in India for GCC Setup at a Glance
The following comparison provides an initial shortlist for companies evaluating the Indian market.
| City | Key strengths | Functions worth evaluating | Main consideration |
| Bengaluru | Deep technology ecosystem and established GCC network | AI, software engineering, product development, R&D | Competition for talent and suitable office space |
| Hyderabad | Technology, pharmaceuticals, healthcare and biotechnology | Technology, analytics, life sciences, enterprise operations | Match the location to the required specialist skills |
| Pune | Engineering, automotive and technology ecosystem | ER&D, embedded systems, manufacturing technology, BFSI | Validate availability of niche senior talent |
| Chennai | Manufacturing, automotive and engineering expertise | ER&D, industrial technology, automotive, shared services | Evaluate specialist talent and the relevant business district |
| Mumbai | Financial services and corporate ecosystem | Banking, insurance, risk, financial technology, corporate functions | Office occupancy costs and commute requirements |
| Delhi NCR | Diverse corporate and professional services ecosystem | Finance, consulting, analytics, technology, shared services | Compare Gurugram, Noida and other micro-markets separately |
| Kolkata | Emerging alternative with a developing business ecosystem | Selected technology, finance and business operations | Validate specialist talent and office requirements |
| Ahmedabad | Industrial and financial services ecosystem | Engineering-related functions, business operations, selected technology teams | Assess the depth of the specific talent pool |
| Coimbatore | Engineering and industrial talent | Engineering support, manufacturing-related technology, selected operations | Confirm scalability for the intended functions |
| Kochi | Technology and business services potential | IT services, analytics, selected shared services | Validate leadership talent and specialised hiring |
This is a qualitative shortlist, not a universal ranking. The best location depends on the functions the company plans to establish, its budget and the capabilities it expects the centre to develop.
3. Bengaluru: India’s Established GCC Powerhouse
Best suited for companies prioritising technology depth, product development and specialised engineering talent. Bengaluru is one of India’s most established destinations for multinational technology operations and GCCs.
The city has a mature ecosystem of software companies, technology professionals, research teams, startups and international businesses. This creates an environment in which companies can recruit across multiple technical disciplines and build teams with different levels of experience.
According to JLL’s February 2026 analysis, Bengaluru had more than 900 GCC units and accounted for approximately 34–39% of overall GCC activity. Its strengths span IT and IT-enabled services, engineering R&D, innovation and other business functions.
Why choose Bengaluru?
Technology talent: The city offers an established environment for software engineering, cloud computing, AI, data science and product development.
Innovation ecosystem: The presence of technology companies and startups can support collaboration, specialist recruitment and exposure to emerging technologies.
Industry diversity: GCCs in Bengaluru operate across several functions and sectors, giving companies a broad ecosystem to draw upon.
Experienced workforce: Businesses can evaluate a range of early-career, experienced and senior technical professionals.
What should companies consider?
The depth of the market also creates competition.
Companies recruiting experienced engineers, AI specialists or technology leaders may face competing offers from other employers. Recruitment and retention assumptions should therefore be realistic.
Office location is another important consideration. Commute patterns, access to public transport, building availability and the distance between an office and employee residential clusters can affect the workplace’s suitability.
Companies should also compare specific business districts rather than treating Bengaluru as one uniform market.
Who should consider Bengaluru?
Bengaluru deserves close consideration when the GCC’s mandate includes:
- Software and product engineering
- AI and machine learning
- Cloud and platform engineering
- Technology research and development
- Cybersecurity and advanced analytics
- Multidisciplinary product teams
For businesses that need a mature technology ecosystem, Bengaluru is a strong starting point for the location evaluation.
4. Hyderabad: A Strong Technology and Life Sciences Destination
Best suited for technology-led GCCs, healthcare, biotechnology, pharmaceuticals and selected enterprise functions.
Hyderabad has developed into one of India’s major destinations for multinational corporate operations.
Its technology ecosystem, office infrastructure and growing specialised talent base make it relevant for companies evaluating large teams and long-term expansion.
JLL’s 2026 GCC research identifies Hyderabad as a major centre for healthcare and biotechnology, with additional strengths in IT, semiconductors, pharmaceuticals, life sciences, financial services and analytics.
Why choose Hyderabad?
Technology capabilities: The city offers a substantial ecosystem for software development, enterprise technology and analytics.
Healthcare and life sciences: Companies in pharmaceuticals, biotechnology and related sectors may benefit from the specialised industry environment.
Commercial office infrastructure: Hyderabad offers established business districts and office developments that companies can evaluate for different workplace requirements.
Expansion potential: Businesses should assess whether the chosen district can accommodate their planned workforce and future space requirements.
What should companies consider?
A company should distinguish between general technology talent and the specialised professionals required for its particular function.
A life sciences GCC, for example, may need a very different workforce from a cloud engineering centre.
The choice of business district also matters. Companies should evaluate commute patterns, access to talent, building specifications and the availability of suitable premises before committing to a location.
Who should consider Hyderabad?
Hyderabad is worth evaluating for:
- Software engineering and enterprise technology
- Healthcare and life sciences operations
- Pharmaceutical and biotechnology capabilities
- Analytics and selected financial services functions
- Large-scale technology and business operations
For companies comparing major technology markets, Hyderabad should be assessed alongside Bengaluru rather than treated merely as a lower-cost substitute.
5. Pune: An Engineering and Technology-Oriented GCC Hub
Best suited for engineering R&D, automotive technology, manufacturing-related capabilities and selected financial services functions.
Pune has an established industrial, engineering and technology ecosystem. Its proximity to major manufacturing activity and the presence of engineering talent make it relevant for GCCs with specialised technical requirements.
JLL identifies Pune’s strengths across financial services, automotive, IT and IT-enabled services, manufacturing and engineering services. Its research also highlights the city’s talent availability and quality-of-life considerations.
Why choose Pune?
Engineering expertise: The city is relevant for organisations working in automotive engineering, embedded systems, industrial technology and related disciplines.
Manufacturing connections: Companies may benefit from the broader industrial ecosystem when their GCC supports engineering or manufacturing operations.
Technology capabilities: Pune also has a presence in software development and enterprise technology.
Functional diversity: Businesses can evaluate the city for selected financial services and business operations alongside engineering-focused functions.
What should companies consider?
Pune should not be assessed only on its general operating costs.
Companies need to determine whether the city can supply the exact technical skills, experience levels and leadership required for their centre.
The chosen office location should also be evaluated in relation to employee commutes, supplier access and the company’s long-term expansion plans.
Who should consider Pune?
Pune is worth shortlisting for:
- Engineering research and development
- Automotive and embedded technology
- Industrial and manufacturing technology
- Software engineering
- Selected banking and financial services functions
For engineering-led GCCs, Pune can be a serious alternative to the largest technology hubs.
6. Chennai: An Established Engineering and Manufacturing Ecosystem
Best suited for automotive, industrial engineering, ER&D, technology and selected shared services functions.
Chennai’s industrial and engineering base gives it a distinctive position in India’s GCC landscape.
The city has a strong manufacturing and automotive ecosystem alongside technology services and business operations. These characteristics can make it relevant for companies that need engineering expertise connected to physical products, industrial systems or specialised technology.
JLL’s 2026 GCC analysis highlights Chennai’s manufacturing and automotive strengths, as well as its activity in IT, financial services and engineering R&D.
Why choose Chennai?
Engineering talent: Companies can evaluate the city for mechanical, electrical, automotive and other engineering-related functions.
Industrial ecosystem: The broader manufacturing base can be relevant for GCCs supporting product development and industrial operations.
Technology and business services: Chennai is also suitable for evaluating software development, IT operations and selected shared services functions.
Sector-specific expertise: The city may be particularly relevant when a GCC needs close alignment with an industrial or engineering function.
What should companies consider?
The availability of talent should be evaluated by specialisation and experience level.
A company seeking advanced AI research talent, for example, should compare Chennai with other technology hubs rather than assume that its engineering strengths automatically make it the best choice.
The office location should also reflect employee commute patterns and the needs of the business.
Who should consider Chennai?
Chennai is worth evaluating for:
- Automotive and industrial technology
- Engineering R&D
- Manufacturing-related digital capabilities
- Software and IT operations
- Selected financial services and shared services
For businesses with engineering-heavy requirements, Chennai offers a distinct profile within India’s established GCC ecosystem.
7. Mumbai: A Major Destination for Financial Services GCCs
Best suited for banking, insurance, financial technology, risk management and corporate functions. Mumbai occupies a distinctive position in India’s business landscape because of its financial services ecosystem and concentration of major corporate institutions.
For multinational banks, insurers, asset managers and financial technology businesses, proximity to relevant industry expertise can be an important consideration when selecting a GCC location.
JLL identifies Mumbai as India’s commercial capital and highlights banking and financial services as a key area of strength for GCC activity.
Why choose Mumbai?
Financial services expertise: Companies can evaluate the market for banking operations, risk, analytics, insurance and other finance-related functions.
Corporate ecosystem: The presence of major businesses and financial institutions may be relevant for centres that work closely with senior stakeholders or business units.
Specialised talent: Mumbai is worth considering when the GCC requires professionals with specific financial services experience.
Business connectivity: Companies should assess the location’s connectivity to clients, leadership teams and relevant industry partners.
What should companies consider?
Commercial office occupancy costs and employee commute requirements should be assessed carefully.
The Mumbai metropolitan region contains several distinct office markets, and the cost, infrastructure and accessibility of individual locations can vary considerably.
Companies should compare the specific micro-markets under consideration rather than using a single citywide assumption.
Who should consider Mumbai?
Mumbai deserves consideration for:
- Banking and financial services
- Insurance and financial risk
- Financial technology
- Corporate finance and selected business functions
- Specialised analytics and compliance operations
For financial services companies, the value of the local industry ecosystem may outweigh a simple comparison of office rents.
8. Delhi NCR: A Diverse Corporate and Professional Services Market
Best suited for finance, consulting, analytics, technology, corporate services and selected shared services functions.
Delhi NCR offers a broad business environment across Gurugram, Noida, Delhi and surrounding commercial districts.
Its diversity makes it relevant for companies evaluating corporate functions, technology operations, consulting-related capabilities, financial services and business support teams.
JLL’s 2026 research describes Delhi NCR as a corporate services GCC destination with activity across technology, financial services, e-commerce, retail, healthcare, consulting and education.
Why choose Delhi NCR?
Broad professional talent pool: Companies can evaluate the region for finance, analytics, consulting, business operations and technology-related roles.
Corporate ecosystem: The presence of diverse businesses can support centres that need close interaction with commercial and corporate functions.
Multiple office markets: Gurugram, Noida and other districts provide different combinations of office infrastructure, connectivity and operating costs.
Functional flexibility: Delhi NCR can be relevant for companies whose GCCs combine business-facing roles with technology or operational responsibilities.
Gurugram vs Noida
The choice between Gurugram and Noida should depend on the centre’s requirements rather than a general assumption that one is always superior.
Companies should compare:
- Availability of the required workforce
- Employee commute patterns
- Airport and transport connectivity
- Office costs and building specifications
- Proximity to relevant clients or business units
- Future expansion opportunities
Who should consider Delhi NCR?
Delhi NCR is worth evaluating for:
- Finance and accounting
- Consulting and analytics
- Corporate and business operations
- Technology and digital services
- E-commerce and retail-related functions
The region’s diversity can be useful for companies building multidisciplinary teams, provided the chosen business district aligns with the centre’s needs.
9. Emerging GCC Destinations: Kolkata, Ahmedabad, Coimbatore and Kochi
India’s GCC ecosystem is no longer limited to the largest metropolitan markets.
Companies are increasingly evaluating secondary locations as part of a broader strategy to access additional talent, manage costs and distribute operations across multiple cities.
JLL’s June 2026 research identifies Kolkata, Ahmedabad, Jaipur, Coimbatore, Lucknow and Kochi among the Tier II locations attracting attention. It also discusses the role of multi-hub strategies in improving resilience and expanding access to talent.
These markets can offer opportunities, but they require a more specific assessment than established GCC hubs.
Kolkata
Kolkata may be worth evaluating for selected technology operations, business services, finance-related functions and other activities where the required talent is available.
Its suitability depends on the company’s recruitment plan, sector requirements, infrastructure expectations and the depth of the relevant professional ecosystem.
A company planning a large AI research centre, for example, should validate the availability of experienced specialists before making a decision based on general operating costs.
Ahmedabad
Ahmedabad offers an industrial and business environment that may be relevant for engineering-related functions, manufacturing support and selected corporate operations.
Companies should evaluate the local talent pool, commercial office options, connectivity and the suitability of the ecosystem for the specific mandate.
Coimbatore
Coimbatore may be worth considering for engineering, industrial technology and selected technical operations.
Businesses should assess whether the available talent and supporting infrastructure can accommodate their required scale and specialisations.
Kochi
Kochi offers an emerging technology and business services environment.
It may be relevant for selected IT, analytics and shared services functions, depending on the company’s workforce and operational requirements.
What is the advantage of these locations?
Potential benefits include access to additional talent pools, opportunities to diversify operations and differences in occupancy and living costs.
However, cost advantages should be verified for the actual roles and properties being considered. Lower office rent does not necessarily mean a lower total cost if recruitment takes longer or specialist employees need to be relocated.
Emerging cities should therefore be assessed as potential strategic locations, not automatically treated as replacements for established metropolitan hubs.
10. Tier I vs Tier II Cities: Which Offers Better Value?
The choice between an established GCC hub and an emerging city depends on the centre’s priorities.
Tier I markets generally offer more mature GCC ecosystems, broader specialist talent pools and established business infrastructure. Tier II markets may provide additional hiring opportunities, different cost structures and a way to diversify operations.
JLL’s 2026 research estimates that Tier II locations can offer 10–35% lower living costs than Tier I metros and discusses potential reductions in combined real estate, talent and operating costs. These are broad market-level estimates, not guaranteed savings for every GCC or function.
| Decision factor | Established Tier I hubs | Emerging Tier II locations |
| GCC ecosystem | Generally more mature | Developing at different rates |
| Specialist talent | Often deeper across major functions | Depends on the city and specialisation |
| Recruitment | Larger established hiring networks | May require more targeted recruitment |
| Office infrastructure | Broad range of established commercial markets | Supply and specifications vary |
| Operating costs | Vary significantly by city and micro-market | May be lower for selected costs |
| Industry networks | Often extensive | Can be strong in selected sectors |
| Expansion potential | Depends on talent and office availability | Depends on the local ecosystem and infrastructure |
| Geographic diversification | Suitable as primary hubs | Can complement established hubs |
The case for a multi-city strategy
Some companies do not need to choose just one city.
A business may establish a primary GCC in Bengaluru or Hyderabad while using another location for additional capacity, specialised hiring or selected business functions.
This hub-and-spoke model can help distribute operational responsibilities, broaden recruitment opportunities and reduce dependence on a single location.
However, operating across multiple cities introduces additional management, technology, travel and coordination requirements. Geographic diversification should be supported by a clear business case rather than adopted simply to reduce office costs.
11. How Much Does Office Space Cost in India’s GCC Cities?
Office costs are an important part of the GCC location decision, but there is no single rental rate that accurately represents an entire city.
Prices vary according to the business district, building grade, lease structure, available facilities, fit-out condition and the size of the transaction.
JLL’s published GCC guidance provides the following indicative office rental ranges for selected major markets. These should be treated as directional reference figures rather than live quotations for a specific property.
| City | Indicative office rent per sq. ft. per month |
| Bengaluru | ₹80–₹120 |
| Hyderabad | ₹60–₹95 |
| Pune | ₹55–₹80 |
| Delhi NCR | ₹70–₹130 |
| Chennai | ₹65–₹95 |
Source: JLL’s GCC property guidance. These figures are indicative published ranges, not verified October 2026 asking rents for individual buildings. They exclude any additional costs unless explicitly included in the relevant property terms. Comparable ranges for Mumbai and emerging cities should be sourced separately before making a financial commitment.
The table should not be used to conclude that Pune or Hyderabad will always be cheaper than Bengaluru. A premium property in one city may cost more than a comparable property in another district, and lease terms can materially affect total occupancy costs.
What should the office budget include?
Companies should account for:
- Base rent
- Common-area maintenance
- Security deposits
- Fit-outs and furniture
- Electricity and backup power
- Internet and network infrastructure
- Facilities management
- Parking and other applicable charges
- Restoration obligations and exit costs
The comparison should use consistent area definitions, particularly usable area versus chargeable or leasable area.
Businesses should also evaluate whether a traditional lease, managed office or flexible workspace offers the best balance between initial investment, operating responsibility and future expansion.
12. Traditional Lease vs Managed Office vs Flexible Workspace
The choice of city is only one part of workplace planning. Companies must also determine how they want to occupy and operate their office.
Traditional leased office
A traditional lease can suit a mature GCC requiring substantial control over design, branding, security and infrastructure.
The company may need to fund fit-outs, coordinate vendors and manage the preparation of the premises before employees can move in.
Managed office
A managed office may provide a ready-to-use or customised workplace with facilities and operational support.
This can be useful for companies that need a dedicated environment without independently managing every aspect of the property.
The actual level of customisation, security and service support depends on the agreement.
Flexible workspace
Flexible workspace can support an initial GCC team, project-based capacity or phased hiring.
It may also provide an interim office while a company evaluates a permanent location or prepares a larger facility.
However, businesses should confirm that the workspace meets their confidentiality, connectivity, security and infrastructure requirements.
How should a company decide?
Evaluate each model against:
- Expected headcount and growth.
- Required office specifications.
- Upfront investment and recurring costs.
- Time available before operations begin.
- Security and confidentiality requirements.
- Lease commitments and exit flexibility.
- Access to additional capacity.
For a newly established GCC, flexibility may be valuable when hiring volumes are uncertain. A larger, established centre may benefit from a dedicated facility with greater control over its environment.
Companies can also combine models, using a permanent office for the core workforce and flexible capacity for temporary requirements.
13. A Practical Framework for Selecting Your GCC Location
Rather than relying on a generic ranking, companies should develop a weighted scorecard based on their requirements.
JLL’s 2026 location-selection framework assigns 35% of its illustrative weighting to talent, 25% to cost, 20% to infrastructure and the business environment, 15% to ecosystem and growth, and 5% to quality of life. This provides a useful starting point, although the weightings should be adjusted to the company’s own priorities.
Step 1: Define the GCC’s purpose
Identify the functions, skills, headcount and capabilities the centre will manage.
Step 2: Shortlist suitable cities
Select locations with relevant industry expertise and a realistic talent pipeline.
Step 3: Validate hiring assumptions
Estimate recruitment volumes, compensation, hiring timelines and retention requirements by role.
Step 4: Compare total operating costs
Include payroll, office occupancy, technology, recruitment, administration and other recurring expenses.
Step 5: Evaluate business districts
Assess commute times, connectivity, office availability, building specifications and future expansion opportunities.
Step 6: Compare workplace models
Evaluate traditional leases, managed offices and flexible workspace against the centre’s requirements.
Step 7: Test future scalability
Determine whether the city and selected premises can support the centre’s expected growth.
Step 8: Make the final decision
Choose the location that offers the strongest overall fit, rather than the lowest rent or the largest talent pool in isolation.
The resulting scorecard should document assumptions and evidence so that leadership can understand why one city has been selected over another.
Frequently Asked Questions
1. Which is the best city in India to set up a GCC?
There is no single best city for every company. Bengaluru is a leading choice for technology and product development, Hyderabad is relevant for technology and life sciences, Pune and Chennai offer engineering strengths, Mumbai is important for financial services, and Delhi NCR provides a broad corporate ecosystem. The right choice depends on the GCC’s functions, talent requirements, budget and growth plans.
2. Is Bengaluru better than Hyderabad for GCC setup?
Both cities offer established GCC ecosystems. Bengaluru has a particularly deep technology and innovation environment, while Hyderabad offers strong technology capabilities and specialised strengths in healthcare, biotechnology and pharmaceuticals. Companies should compare role-specific talent availability, office costs, infrastructure and recruitment requirements before deciding.
3. Which Indian city is best for an engineering GCC?
Pune, Chennai and Bengaluru are important locations to evaluate for engineering-focused GCCs. The choice depends on the specific discipline, such as automotive engineering, embedded systems, software engineering or broader R&D. Companies should validate the relevant talent pool and industry ecosystem for their planned functions.
4. Which city is best for a BFSI GCC in India?
Mumbai, Delhi NCR, Bengaluru, Pune and Hyderabad are worth evaluating for financial services operations, depending on the functions involved. Mumbai has a strong financial services ecosystem, while other cities may suit analytics, technology, risk and shared services requirements. The final choice should reflect the actual roles and operating model.
5. Are Tier II cities suitable for GCCs?
Yes, for selected functions and business models. Cities such as Kolkata, Ahmedabad, Coimbatore and Kochi may offer access to additional talent pools and different cost structures. However, companies should verify specialist hiring, office availability, infrastructure and scalability before selecting an emerging location.
6. How much office space does a GCC need?
Space requirements depend on headcount, desk-sharing assumptions, meeting rooms, collaboration areas, support functions, technical infrastructure and future growth. A company should estimate its requirements using a workplace plan rather than relying on a universal square-footage figure.
7. Should a GCC choose a traditional lease or a managed office?
A traditional lease may suit a long-term operation requiring significant customisation and control. A managed office can simplify facilities management, while flexible workspace may support initial teams or temporary capacity. The choice depends on security, cost, timing, lease terms and expected growth.
8. Should companies establish a GCC in one city or multiple cities?
A single-city model may simplify management, recruitment and collaboration during the initial phase. A multi-city strategy can broaden access to talent and distribute operational risk, but it introduces additional coordination and infrastructure costs. Companies should expand geographically when the benefits justify the complexity.
Final Thoughts
India offers a diverse range of GCC destinations, each with its own combination of talent, industry expertise, infrastructure and commercial real estate.
Bengaluru remains a major technology hub, Hyderabad has strong technology and life sciences capabilities, Pune and Chennai offer important engineering strengths, Mumbai serves a substantial financial services ecosystem, and Delhi NCR provides a broad corporate environment. Emerging locations such as Kolkata, Ahmedabad, Coimbatore and Kochi may also be relevant for companies looking to diversify their operations.
The right choice depends on what the company intends to build in India.
For businesses establishing their first GCC, the most effective approach is to compare cities using a structured framework that covers talent, total operating costs, infrastructure, workplace requirements and long-term scalability.
Office selection should form part of that decision from the beginning. The right premises can support recruitment, employee experience, operational readiness and future expansion, while an unsuitable choice can create unnecessary costs and delays.
Planning a GCC in India? Explore Flexo’s complete guide to setting up a Global Capability Centre for a broader look at the setup process, location decisions and workplace planning.
